Customer Comments

See our latest reviews here

We are delighted to share these comments from guests.

Great bed and breakfast during Festival Week

We’ve stayed here before in response to Trip Advisor reviews and once again we were not disappointed. Lovely clean room, very comfortable bed and delicious full English breakfast. Again the staff were as helpful as ever.

Little bit of luxury

Fabulous little hotel in a great spot for all the best Cheltenham bars & restaurants. Very friendly welcome on arrival and super breakfast as well. Definitely a hotel we will return to at some time in the future.


Lovely hotel. From the minute we walked in it felt like a home with lots of thoughtful extras in our room and the communal lounge. Location was wonderful, room was very comfortable and an excellent breakfast to start the day. We will definitely stay again.

Stylish, friendly hotel

We love The Bradley; perfectly situated fo the restaurants and boutique shops in Montpellier. A charming hotel, full of character and so many extra special touches eg we particularly appreciate being greeted with ‘the drink of the evening’!


The Bradley is beautifully decorated. The sitting room had comfortable furniture to sit on with interesting paintings to look at and books to read. The gin and tonic on arrival was very welcome! There was plenty of choice for breakfast, which was cooked and presented well. We will recommend it to friends.

A delightful taste of recency Cheltenham

My husband and I stayed overnight whilst visiting friends for a party. I wouldn’t hesitate to recommend The Bradley over other branded hotels. We had a garden room which was lovely, gorgeous furnishings and great shower room. Wonderful, friendly service, nice touches (especially the welcome G&T). Breakfast was excellent. Definetely worth a visit.

Fantastic stay

Great location, room and service. The place was full of history and it was great to learn about the building and Cheltenham. The food was amazing too. They couldn’t have done anything else to be more accommodating.

Anniversary break

We stayed the night and were blown away…beautiful location and hotel. Breakfast was great with a wide variery. Staff were friendly and really helpful. Absolute hidden gem perfectly placed defo recommend

Lovely stay

A beautifully styled small boutique hotel which is also dog friendly! Lovely linens and toiletries and small touches in the room. Ample choice of breakfast items too. Well located right behind Montpellier street for shops and cafe society.

Beautiful historic hotel

Stayed at The Bradley with our Swedish friends for one night. We received a very warm and friendly welcome with complimentary gin and tonics also homemade cakes offered on arrival. It is a truly beautiful small intimate hotel, each room tastefully decorated and filled with gorgeous antiques. Beds were extremely comfortable and we slept like logs! Delicious breakfast served in the morning by lovely staff. Our friends were very impressed and we would highly recommend this wonderful hotel.

Lovely hotel in a great location . The staff really friendly and helpful. Room spacious , comfortable and quiet with everything you could need Excellent breakfast with lots of choice . Would highly recommend a stay here

Very helpful staff, sorted out parking permit for us and welcomed us with a complementary drink. Breakfast is lovely, freshly cooked with top quality produce. A short walk from numerous places to eat dinner.

Excellent. The beautiful rooms are well decorated , great food and centrally located! Just a short walk to downtown, bus station and good restaurants and shopping. Staff was very helpful and extremely accommodating! Highly recommend!

We had a lovely short stay in two rooms during the holiday season. All was very comfortable and thoughtfully prepared, including a first class breakfast that would normally get served at a large high end hotel. Recommended for a short stay with easy access to the town centre.

Fantastic hotel, amazing staff and the best breakfast I’ve had at a hotel. Little touches like complimentary chocolate etc made it perfect. The gentleman that looked after us had just arrived from Torquay to cover and nothing was too much trouble.Really couldn’t fault it at all. Thank you!

Perfect in every way! Brilliantly located, impeccable rooms and very pleasant and accommodating staff. Oh and the breakfast is satisfying too with a great fresh fruit salad, cooked food as well as options for those with food allergies or intolerances (dairy free milk, gluten free bread). Maybe just ask about these before your arrival. Had a great stay and would highly recommend.

As someone who stays in large hotels regularly, this was a welcome reminder that small independent accommodation can be at least as good. A very pleasant place to stay in every way, with every attention to detail and quality throughout.

Mr S Caistor

What a perfect little get away! This B&B oozes elegance from the moment you walk in the door. Warm and friendly welcome from staff who had indeed thought of everything we could want/need. The rooms are divine and the finish is outstanding. The twin bath and shower was a very big plus point along with the subtle but apt decor. The breakfast was faultless and served in a very relaxed atmosphere. Didn’t want to leave!

Will definitely be back soon

Mrs B London

Appreciate much the hospitality of all at The Bradley who are so kind and sincere to every guest. On the morning of my daughter’s 1st day entry to school, a card containing best wishes was placed on the breakfast table. During my 2-week vacation in UK, I have stayed in a few B&Bs and The Bradley is no doubt the best amongst all.

Mrs W Hong Kong

This year we tried a new hotel, in truth this was partly due to the previous hotel being fully booked (four months in advance). Anyway, we stayed at a delightful boutique hotel – The Bradley. An otherwise large home turned small hotel. There are some people that are simply gifted in “hospitality”. Its not simply being organised, but a genuine warmth that puts guests at ease. This was displayed in buckets by the hosts and owners of this charming boutique hotel. Fantastic breakfasts, lovely little touches and a high quality experience. We had a fabulous stay. The Bradley is not a state of the art, top of the range 5 star hotel with all the features of a plush west-end pile – but manages to achieve what so many supposedly “great hotels” invariably sadly fail to deliver. The Bradley provided a comfortable, thoughtful, friendly, professional, personal and stylish service that felt more like a good family welcome than a good attempt to conceal that you are just another punter.